dc.description.abstract | Since the adoption of Directive 2000/31/EC1 (the “e-Commerce Directive”), new and
innovative information society (digital) services have emerged, changing the daily lives of
Union citizens and shaping and transforming how they communicate, connect, consume and
do business. Those services have contributed deeply to societal and economic transformations
in the Union and across the world. At the same time, the use of those services has also
become the source of new risks and challenges, both for society as a whole and individuals
using such services. Digital services can support achieving Sustainable Development Goals
by contributing to economic, social and environmental sustainability. The coronavirus crisis
has shown the importance of digital technologies in all aspects of modern life. It has clearly
shown the dependency of our economy and society on digital services and highlighted both
the benefits and the risks stemming from the current framework for the functioning of digital
services. |